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Refund Policy

Welcome to IPTV Subscription UK. This Refund Policy explains the conditions under which you may request a refund for your IPTV subscription. Our goal is to provide a stable, high-quality service that meets your expectations.

1. General Conditions

By purchasing from https://iptv-subscription-uk.net, you agree to the terms of this Refund Policy. Please read it carefully before placing your order.

2. Trial Option

We recommend testing our service before purchasing a full plan. A trial option may be available to check compatibility and performance on your device.

3. Eligible Refund Cases

A refund may be granted only in the following situations:

  • The service does not work after activation and our support team is unable to resolve the issue within 48 hours.
  • A duplicate payment was made by mistake.
  • A major technical issue prevents access to the service and no alternative solution can be provided.

4. Non-Refundable Cases

Refunds will not be granted in the following cases:

  • The service works but does not meet personal preferences (channels, language, interface, etc.).
  • Issues caused by your internet provider (ISP) or incompatible VPN usage.
  • Incorrect installation or failure to follow setup instructions.
  • Requests made after 48 hours from activation.

5. Refund Request Process

To request a refund, please follow these steps:

  1. Contact our support team via WhatsApp or the contact form on our website.
  2. Provide your email, subscription details, and a clear description of the issue.
  3. Our team will review your request and attempt to resolve the problem.
  4. If the issue cannot be resolved, a refund will be issued using the original payment method.

6. Refund Processing Time

Once approved, refunds are processed within 5–10 business days. The exact timing depends on your payment provider.

7. Policy Updates

We reserve the right to update this Refund Policy at any time. Any changes will be published on this page.

8. Contact

For any questions regarding this Refund Policy, you can contact us through:

We aim to respond to all requests as quickly as possible.

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